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FAQS

FAQS

WHAT'S THE DEAL WITH TAMALES? HOW DID THEY BEGIN?

Tamales are unlike any other meal in the food world. The tamale symbolizes so much more than the corn husk used to wrap the masa and traditional pork filling. They symbolize family, community, and a true level of dedication to a particular art. And don’t be mistaken, tamale rolling is a true art that takes years of practice and patience to perfect.

The tamale has humble beginnings in the ancient world of South and Central America. Used by ancient empires as soldier’s rations as well as commoners who used tamales as a main stay of their diets. As the west changed the people and language of the “New World”, the tamale stayed in the forefront of food and culture. Tamales have become a central part of family gatherings and celebrations across the United States, Mexico, and Central America. The biggest of all tamale traditions is enjoying them on Christmas Eve with family and friends.

WHAT ARE TAMALES AND HOW DO I EAT THEM?

Tamales are a Mexican, Tex-Mex, or Central American dish of a seasoned filling (meat, vegetable, fruit, etc.) wrapped in masa (corn meal dough) and rolled in a corn husk. To eat the tamales, you unwrap the corn husk after steaming and enjoy!

SHOULD I BE WORRIED ABOUT THESE SPOILING BEFORE THEY GET TO ME?

Our tamales are sealed in food grade plastic, packaged in a signature Texas Tamale Co. cloth bag, and shipped frozen to ensure freshness.

WHAT ARE YOUR VEGETARIAN OPTIONS? GLUTEN FREE, KOSHER?

All of our tamales are gluten free. Our Spinach with Cheese tamales are vegetarian, and our Black Bean tamales are vegan. We do not currently offer any Kosher tamale options.

CAN I SHIP CARE PACKAGES TO DIFFERENT LOCATIONS WITH THE SAME ORDER?

Unfortunately, we do not currently have the capabilities to ship to multiple addresses on the same order. You can always place multiple orders online, or give us a call at (800) T-Tamale to place all addresses under one order.

THIS FLAVOR ISN'T WHAT I EXPECTED AND I HAVE 2 DOZEN LEFT... IS THERE A RETURN POLICY?

All products are guaranteed to be as described. Texas Tamale Co. will reship or provide a refund on any purchase that is otherwise. Please contact Texas Tamale Co. within 2 weeks of receipt to arrange for a reshipment or a refund. Call the Customer Service Department at 1-800-T-Tamale for more information.

WHAT IS THE BEST WAY TO PREPARE THESE TAMALES?

The best way to prepare Texas Tamales is in a steamer! Click here for a quick “how to” on preparing them properly.

WHERE CAN I FIND THESE NEAR ME, OR CAN I BUY THE TAMALES ONLY ONLINE?

Texas Tamales are sold in grocery stores across the country. To find Texas Tamales in a grocery store nearest to you, enter your zip code into our store locator!

I LOVE TAMALES BUT I 'M NOT SURE WHAT TO ORDER. WHAT ARE YOU BEST SELLING ITEMS?

Our tamale is the Beef or Chicken tamales. But to be honest, they all taste great and you cannot go wrong with what you select!

WHEN I BUY A GIFT CARD CAN I USE IT AT THE TEXAS TAMALE STORE FRONT OR A GROCERY STORE?

Unfortunately, the gift cards purchased on TexasTamale.com can only be used online.